Basile Bruneau

👋 I'm the engineering manager of the User Success team, whose job is to make our support team as efficient as possible, either by improving internal tools (like our entirely custom back-office, Intercom app…), either by adding new features on Shine app and Shine web-app so users are as autonomous as possible, and don't need to reach the support.

I love React and JavaScript, and focus on the quality of the products we ship, either to external users, or to "internal" users like the support team 👨‍👨‍👧‍👧.

Outside of work, I like to travel by 🚄 or 🚴‍♂️, in France or in Europe. And before Shine I worked at Trainline (ex Capitaine Train).